Use of Cookies

Effective as of 25.5.2018

As mentioned in our Privacy Policy, we use cookies and related technologies (collectively referred to as “cookies”) to provide you with the services accessible through our website and our apps (together the “Services”).

This policy explains how we use cookies on our Services (the “Cookie Policy”).

1. What is a Cookie?

A cookie is a small file consisting of letters and numbers that is placed on your computer or other device. Cookies and related technologies, such as pixels and tags, enable our systems to recognise your device. Such recognition helps the efficient operation of our site and Services.

We use both session cookies and persistent cookies.

  • We use a session cookie to identify you during a particular visit to Smartfrog. Session cookies expire after a short time, or when you close your web browser or app after using Smartfrog.
  • We use a persistent cookie to identify you over a longer period of time. (For example, if you asked us to keep you signed in, we would use a persistent cookie for that purpose.) Persistent cookies remain on your device for the set period of time specified in the cookie.

2. Do we use cookies?

Like most websites and cloud service providers, we use cookies in the course of providing you with our Services.

3. What cookies do we use and why?

We mainly use cookies to make our Services work and to improve our products. We presently use Cookies for the following purposes:

  • To authenticate you and operate and secure our Services – we use cookies to monitor login, session and status data. This allows us to identify who you are and know, for example, if you are logged in or not. We also use cookies to remember if you have seen our cookie banner and to remember if you have logged in previously.
  • To remember your settings and preferences – we use cookies to recognise your browser and remember your preferences. For example, we use cookies understand when you land on our website, having seen an ad; to identify your language preference; and to enrich your experience on our Services.
  • To conduct analytics – we use various web analytics services to collect traffic data relating to our website and advertisements to help us analyse and understand how users use our Services, what ads they interact with, and what other services we can offer.

4. First and third party cookies

While first party cookies are cookies that belong to Smartfrog, third party cookies are cookies which another party reads from or places on your device through our Services. Third party cookies may be placed on your device by someone providing a service for Smartfrog, for example to help us understand how our Services are being used. Our current third party partners and service providers are listed here, along with the purposes the cookies are used for.

5. How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do, this you won't have access to many features that may make your browsing of our website and use of our Services smoother, and some of our Services may not function properly.

If you want to opt out of specific third-party cookies, please follow this link. Smartfrog cannot access third-party cookies or collect data directly from them, because cookies can only be accessed by the party who originally set them.

6. Changes to This Policy

Our business changes constantly and our Cookie Policy will also change, so please review it frequently. We will notify you of any changes by posting the updated policy on this page with its effective date. If the change is material, we will take reasonable steps to notify you in advance.

7. Contact Us

If you have any questions about our use of cookies, please contact us online or at this address:

Smartfrog Limited
Pembroke House
28-32 Pembroke Street Upper
D02 EK84

Our Data Protection Officer can be contacted at

Third Party Cookies on Smartfrog’s Services

We use different types of cookies to provide the Services, including third party cookies. Third party cookies are cookies which are set by companies other than Smartfrog. This table describes how third party cookies are used on our Services, how long they last for, and how to opt out from them.

Since the number and names of cookies and equivalent technologies may change, this table may be updated from time to time. Please take a look at our Cookie Policy if you'd like more information on how and why we use cookies.

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